xbjili Privacy Policy

Your privacy matters to us. This page explains exactly what personal data xbjili collects from Filipino players, how we use it, who we share it with, and how we keep it safe. We believe in full transparency — so you always know where your information goes and why.

Data Protection Your Rights Philippines Market Effective 2025
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1. Who We Are

xbjili is an online sports betting and casino-style entertainment platform serving registered players in the Philippines. We operate the website accessible at xbjili.pro and all associated mobile-optimised pages. As the operator of this platform, we are responsible for the personal data you provide when you register, deposit, place bets, or contact our support team. We take that responsibility seriously and are committed to handling your information in a fair, transparent, and secure manner. This Privacy Policy applies to all users of the xbjili platform, including visitors who browse without an account and fully registered members who actively use our services.

2. What Data We Collect

When you create an account on xbjili, we collect personal information that is necessary to verify your identity, process your transactions, and deliver a safe gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. When you make a deposit or request a withdrawal, we also collect payment-related details such as your GCash number, bank account information, or other local payment method identifiers — though we never store full card numbers on our servers. We may collect device information, IP address, browser type, and session data automatically when you access the platform, which helps us detect fraud and improve platform performance. If you contact our support team, we retain records of that communication to help resolve your query and improve our service quality over time.

3. How We Use Your Data

The personal data we collect from Filipino players is used strictly for the purposes of operating and improving the xbjili platform. We use your information to create and manage your account, verify your identity in line with our Know Your Customer obligations, process deposits and withdrawals in Philippine pesos, and deliver promotions you are eligible for. We also use your data to detect and prevent fraudulent activity, money laundering, and any misuse of the platform that could harm other players or the integrity of our services. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or this Privacy Policy — these communications are not optional as they relate to your account. Where you have opted in, we may also send you promotional messages about new offers, sports events, or platform features; you can withdraw this consent at any time through your account settings.

4. Legal Basis for Processing

xbjili processes your personal data on several legal grounds depending on the nature of the processing activity. For account registration and transaction processing, we rely on the performance of a contract — your data is necessary for us to deliver the services you have signed up for. For identity verification and fraud prevention, we rely on our legitimate interests as a platform operator and our legal obligations under applicable Philippine regulations. Where we send you optional marketing communications, we rely on your explicit consent, which you may withdraw at any time without affecting your account status. We retain certain records — such as transaction histories and identity verification documents — for as long as required by law or our regulatory obligations, even after you close your account. If you have questions about the specific legal basis for any processing activity, you may contact us using the details provided at the end of this policy.

5. Sharing Your Data

xbjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes — full stop. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, cloud hosting providers, and customer support tools, but only to the extent necessary for them to perform their services on our behalf. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to Philippine government authorities, law enforcement agencies, or regulatory bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, safety, or property of xbjili or other players. In the event of a business transfer or merger, your data may be transferred to the successor entity, and we will notify you of any such change in advance.

6. Data Security

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the xbjili platform is encrypted using SSL/TLS protocols, and sensitive account information is stored using secure, access-controlled systems. Our internal teams operate on a need-to-know basis, meaning only authorised personnel with a legitimate reason can access your personal data. We conduct regular security reviews and keep our systems updated to address emerging threats and vulnerabilities. While we take every reasonable precaution, no online platform can guarantee absolute security — if you suspect any unauthorised access to your account, please contact our support team immediately and change your password without delay.

7. Your Rights as a Player

As a registered player on xbjili, you have a number of rights in relation to your personal data that we are committed to honouring. You have the right to request access to the personal data we hold about you, to ask us to correct any inaccurate information, and to request deletion of your data where we no longer have a legal basis to retain it. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and withdraw your consent to marketing communications at any time. To exercise any of these rights, you can reach our support team via the contact details below, and we will respond to your request within a reasonable timeframe in accordance with applicable Philippine data protection law. Please note that some requests — such as deletion of transaction records — may be limited by our legal obligations to retain certain data for regulatory purposes.

8. Cookies and Tracking

xbjili uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences, and analyse how players use our services so we can keep improving. Essential cookies are required for the platform to function and cannot be disabled — these include session cookies that keep you logged in and security cookies that help us detect suspicious activity. Analytics cookies help us understand which features are most popular and where players encounter difficulties, allowing us to prioritise improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform.

9. Retention of Data

We retain your personal data for as long as your account is active and for a period thereafter as required by our legal and regulatory obligations in the Philippines. Transaction records, identity verification documents, and account history are typically retained for a minimum of five years following account closure to comply with anti-money laundering and financial record-keeping requirements. Data collected for marketing purposes is retained only for as long as you have an active consent on file, and is deleted promptly once you withdraw that consent. When data is no longer required, we securely delete or anonymise it so that it can no longer be linked back to you as an individual. If you would like more specific information about the retention period applicable to a particular category of your data, please contact our support team.

10. Changes to This Policy

xbjili reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When we make material changes, we will notify registered players via email or a prominent notice on the platform before the changes take effect. The effective date at the bottom of this page will always reflect the most recent version of the policy. We encourage you to review this page periodically so you remain informed about how we protect your data. Continued use of the xbjili platform after any changes have been posted constitutes your acceptance of the updated policy.

Last updated: January 2025. For privacy-related queries, contact our support team at [email protected] or visit our FAQ page.

Privacy Questions Answered

Quick answers to what Filipino players ask most about data and privacy on xbjili.

No — xbjili does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We only share your information with trusted service providers who help us operate the platform, such as payment processors and identity verification partners, and only to the extent strictly necessary. All such partners are bound by data protection agreements. Your data is yours, and we treat it with the respect it deserves. For full details on how we share data, see Section 5 of this Privacy Policy above.

You can request deletion of your personal data by contacting our support team at [email protected]. We will review your request and action it as quickly as possible, subject to any legal obligations that require us to retain certain records — such as transaction histories for regulatory compliance. Once those retention periods have passed, your data will be securely deleted or anonymised. We will always confirm in writing when your deletion request has been completed. If you have further questions about the process, our FAQ page has additional guidance.

Yes — all payment data transmitted through the xbjili platform is protected by SSL/TLS encryption, and we do not store full card numbers or complete banking credentials on our servers. Payment processing is handled by trusted, compliant payment partners who operate under strict security standards. Your GCash number or bank details are used only to process your specific transaction and are not shared with any unauthorised party. We regularly review our payment security practices to ensure they meet current industry standards. If you ever notice an unexpected transaction on your account, contact our support team immediately.

Yes — you can withdraw your consent to receive marketing communications from xbjili at any time through your account settings or by contacting our support team. Opting out of marketing messages will not affect your ability to use the platform, make deposits, or access your account. You will still receive essential account notifications — such as security alerts and transaction confirmations — as these are necessary for the operation of your account and cannot be disabled. We process opt-out requests promptly, and you should stop receiving promotional messages within a short period after your request is confirmed. Visit our FAQ page if you need step-by-step guidance on managing your communication preferences.

Your Data Is Safe With Us

Now that you know how xbjili handles your personal information, you can bet with confidence. Join Filipino players who trust our platform for secure, mobile-first sports betting and gaming entertainment.